MASTER SUITE SYSTEMS
Protecting the people and things you love.
Frequently Asked Questions
Should i change the locks when i've moved into a new home?
There is no need to change the locks on your old home when you move out of it – the new owner should do this themselves. You should definitely change the locks on your new home when you move in – and this should be a priority!
You have no idea how many keys exist for the old locks, or to whom those keys belong. It is also a common practice for estate agents to put their copy of a key on a keyring marked with the address of the property.
It’s a small cost, but a huge benefit. If you moved into a new property and you were burgled by someone who used a key, your insurance company would not pay out.
Do you charge a call out fee?
No DM Locksmiths never charge a call out fee, neither do we charge for coming out to your home or business to diagnose or quote on works. We only charge when you actually have works carried out after having all costs and details of works explained to you.
I've lost the keys to my house, what should i do?
You have several options. We can come out and fit keys or rekey your house, you can bring the locks into our workshop to be rekeyed or have keys fitted or you could replace the cylinders.